The equipment
Central AC, mini split, ice machine, walk-in cooler, freezer, display case, or kitchen unit. Brand and model from the data plate if you can get to it.
The symptom
Not cooling, cooling weakly, leaking water, making noise, tripping the breaker, cycling on and off, or fully dead.
The timeline
Today, a few days, or a gradual change over weeks. Sudden failures and slow declines point in different directions.
The context
Recent storm, power outage, new thermostat, a repair by someone else, or a recently cleaned condenser.
The urgency
Whether food is at risk, whether the space is occupied, and whether you have any backup capacity.
Ongoing Maintenance
Regular attention can keep developing problems from being overlooked. Maintenance can also support more consistent operation between major service visits.
Fill out this short form and a Tom’s Commercial Refrigeration & Air representative will contact you within the same business day to discuss your needs.