Request HVAC or Refrigeration Service Now

Fill in the form and our team will pick it up during business hours. If something is down and losing product or leaving a building without cooling, call (601) 498-8942 instead so it gets attention faster than an inbox allows.

What Happens After You Submit

Our office reviews the request and calls to confirm a window that works for you. We arrive with the likely parts based on what you described. The fault gets diagnosed and shown to you, then quoted in writing before work begins. Once the repair is done, the unit runs under load while readings are rechecked, and you get a record of what was found and replaced.

Requests We Handle Through This Form

Repair calls for any cooling or refrigeration equipment. Quotes on AC installation or replacement. Ice machine and restaurant equipment purchases, including sizing advice. Scheduled maintenance and commercial service agreements. Second opinions on a diagnosis you were given elsewhere.

Details That Speed Up Your Repair

01

The equipment

Central AC, mini split, ice machine, walk-in cooler, freezer, display case, or kitchen unit. Brand and model from the data plate if you can get to it.

02

The symptom

Not cooling, cooling weakly, leaking water, making noise, tripping the breaker, cycling on and off, or fully dead.

03

The timeline

Today, a few days, or a gradual change over weeks. Sudden failures and slow declines point in different directions.

04

The context

Recent storm, power outage, new thermostat, a repair by someone else, or a recently cleaned condenser.

05

The urgency

Whether food is at risk, whether the space is occupied, and whether you have any backup capacity.

06

Ongoing Maintenance

Regular attention can keep developing problems from being overlooked. Maintenance can also support more consistent operation between major service visits.

Book An Appointment

Fill out this short form and a Tom’s Commercial Refrigeration & Air representative will contact you within the same business day to discuss your needs.